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Privacy notice
How N4 All-Trade Solutions handles the personal information you send through this website, in line with the Protection of Personal Information Act (POPIA).
What we collect
If you complete the enquiry form we collect your name, phone number, and optionally your email address, the service you are asking about, your area and any message you add. If you contact us by phone or WhatsApp we hold whatever you choose to tell us in that conversation.
Why we collect it
Only to answer your enquiry, quote for the work, and carry it out if you go ahead. We do not sell your details and we do not add you to a marketing list without your agreement.
How long we keep it
For as long as needed to deal with the enquiry and any work that follows, and to meet record-keeping obligations. Enquiries that do not become work are removed once they are no longer relevant.
Who else sees it
If you use the enquiry form, the site prepares the details in WhatsApp on your device; nothing is sent until you tap Send in WhatsApp. We do not share your enquiry with third parties for their own purposes. Where a job needs a supplier, we share only what that job requires.
Website measurement
This site may use Google Analytics and Google Ads measurement to understand how visitors find and use it, including which pages are viewed and whether a call, WhatsApp message or enquiry was started. This is used in aggregate. You can block it with your browser or device settings.
Your rights under POPIA
- Ask what personal information we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete it, where we are not required to keep it
- Object to us using it for anything beyond your enquiry
To make any of those requests, use the details on the contact page.
Complaints
If you are not satisfied with how we have handled your information, you may lodge a complaint with the Information Regulator of South Africa.
Changes
If this notice changes, the updated version is published on this page.
This is a plain-language summary provided in good faith, not legal advice. It should be reviewed before launch if the business handles personal information beyond website enquiries.
Optional Google cookies
On arrival you can accept optional Google cookies for visit and enquiry measurement and advertising, or choose Essential only. Calls, WhatsApp and enquiry forms remain available with either choice. We remember your choice on this browser for up to 180 days. Use Cookie settings at the bottom of any page to change or withdraw it. Advertising personalization stays disabled.
Enquiry records and notification emails
When you submit an enquiry, the business and its service provider Local Growth may keep the necessary details to respond and check delivery. Local Growth receives an email alert and a restricted audit record. Client notification preferences are respected. Contact-button activity is recorded only when optional measurement is allowed; it records the time, page and channel, not an answered call or a sent WhatsApp message. Opening WhatsApp does not give the website access to your conversations.
The agency audit record is kept for up to 90 days for delivery checks and reconciliation. Existing business records and email correspondence follow their own retention arrangements. Contact the business using its published details for privacy questions. This setup does not record calls or read WhatsApp messages.